Acquisition Intelligence. Orchestrated.

Experience decides. Technology amplifies.

AI + HI: artificial intelligence directed by human intelligence. OIN Labs pairs 34 years of direct-response experience with identity, modeling, and coordinated activation, so your acquisition budget goes to the people most likely to buy, stay, and create value.

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34
years in direct response and data marketing
20
years as a catalog list broker
15+
markets
Deep knowledge across catalog, insurance, publishing, and more
OIN Labs
Our mission

Elegant on the outside.
Relentless on the inside.

Every OIN product blends human insight and AI precision to grow and monetize our clients' businesses.

Perfection is the pursuit.

Fred Onemma, Chief Executive Officer and Founder of OIN Labs
Founder

Fred Onemma

Chief Executive Officer and Founder

For 34 years, Fred Onemma has done one thing: find the next customer. He was a senior vice president at 23 and has held senior roles at some of the industry's leading data and direct-marketing firms ever since, without a gap.

He learned the business from the ground up, starting at 17 in an agency mailroom, when the work ran on direct mail and green-bar reports. He has worked through every change since: database marketing, digital channels, identity resolution, predictive modeling, and now artificial intelligence.

His clients have included leading national brands in home furnishings, general merchandise, apparel, personal care, collectibles, and continuity programs, along with insurers and warranty marketers. He serves on the board of the Vermont/New Hampshire Marketing Group.

He founded OIN Labs on one idea, AI + HI: artificial intelligence directed by human intelligence. The models find the patterns. Three decades of acquisition judgment decide which ones are worth your budget. Every review request is read by him personally.

Fred Onemma's signature
Then and now

We have worked through every change in this business.

The tools changed. The judgment that decides who to reach did not.

  1. Green-bar reports
    Live dashboards
  2. Mag tapes
    Clean rooms
  3. Service bureaus
    Cloud databases
  4. A list
    Predictive models
  5. A name and address
    Identity graphs
  6. The mailbox
    The mailbox and the inbox

Experience decides. Technology amplifies.

Upstream of the funnel

Know your next customer before they enter anyone's funnel.

We are not a technology company learning customer acquisition. We are acquisition people who use technology to make better decisions about who to reach, when, through which channel, and what to leave out.

Most lead providers meet your customer after the same lead has already been sold into several funnels. We work upstream, with identity, timing, and buying signals, so you reach people before they become someone else's recycled lead.

Results

Measured by what customers do after the sale.

House file, re-engineered
+26%
response in a seasonally down quarter

Heading into a slow season, a national brand's rented lists were declining in response year over year. Instead of ordering more of the same names, we turned to the client's own house file. Using OIN Labs' proprietary enrichment method, we added current attributes and market signals and found the buyers the file already held. In a quarter when response normally falls, it rose 26%, and acquisition cost fell with it.

Direct mail, added to a digital program
Higher lifetime value, two years on
and a lift across every other channel

A national advertiser ran digital, connected TV, and email, with no mail. Targeted direct mail became one of its strongest acquisition channels. Holdout tests showed email, connected TV, and paid social all performed better while mail was active.

Results from engagements led by our founder. Client names are withheld by agreement.

Our standards

What you buy is exactly what we said it was.

Data is only worth what you can trust about it. These are the commitments every OIN Labs client gets in writing.

  1. Named sources, dated records

    Every file comes with its source, its age, and how it was collected.

  2. One file, one name

    We never repackage the same data under a different label.

  3. Exclusive means exclusive

    Most data is shared across the market, and we say so. When we promise exclusivity, it is in the contract and we honor it.

  4. A list rental agreement on every order

    Before a file ships, every mailer signs a compliant list rental agreement that states the terms and conditions for how the data may be used.

  5. Rights confirmed before anything moves

    Signed agreements, consent, and usage restrictions are checked before consumer data is activated.

  6. Every file is seeded

    Our data is tracked with seed names, so repeat or unauthorized use by an end user is detected.

Secure delivery

Your files move the way regulated industries move theirs.

Consumer data deserves more than an email attachment. OIN Labs sends and receives files through a secure SFTP platform that is SOC 2 Type 2 compliant and HIPAA-ready, with independently audited controls. It is the same kind of delivery infrastructure trusted in healthcare, finance, and legal.

  1. Encrypted in transit

    Every file travels over an encrypted connection, start to finish.

  2. Your own locked folder

    Each partner gets a private login that opens one folder and nothing else.

  3. Scanned on arrival

    Incoming files are checked for malware before anyone opens them.

  4. Credentials sent separately

    Passwords never travel by email. We share them through a separate channel.

Delivery to your mail house, service bureau, or merge/purge vendor is available on request. Compliance certifications cited above belong to our delivery platform.

Where we work

Markets where the wrong customer is expensive.

Auto warranty

Vehicle owners ranked by identity, vehicle, recency, and response signals.

Home warranty

Homeowner audiences built on property, life-stage, and new-mover timing.

Life insurance

Targeting tuned for persistency and long-term value, not just the first sale.

Debt relief

Qualified prospects identified by fit and timing before the market reaches them.

Medicare

Medicare-eligible audiences built on cross-behavioral signals, with a record of strong performance.

Catalog and direct-to-consumer

Twenty years as a catalog list broker for some of the best-known catalogs in the country, and still working with leading catalogers today.

Publishing

Subscriber acquisition for magazines, newsletters, and investment publishers, built on proven response and renewal behavior.

The OIN method

Six steps, and the last one feeds the first.

  1. 01

    Discover

    Audit your objectives, mailings, audience universe, and channel economics.

  2. 02

    Unify

    Standardize records, resolve identities, and reconcile duplicates and suppressions.

  3. 03

    Score

    Rank prospects using past outcomes, timing signals, and predictive models.

  4. 04

    Activate

    Deliver approved audiences to direct mail, connected TV, digital, email, and call center.

  5. 05

    Measure

    Track response, conversion, retention, cost per acquisition, and incremental lift.

  6. 06

    Learn

    Refresh selections, suppress weak cohorts, and plan the next test.

Independent by design

We start with your acquisition gap, not an inventory to sell. Sometimes the answer is our own daily-refreshed prospect data; sometimes it is a partner's model or file. You get the one that fits your economics.

Pilot program now enrolling

Conversational AI Advertising

Your customers are asking AI assistants what to buy. OIN Labs puts your brand in those conversations. We plan, launch, and manage each campaign on your behalf. OIN builds each audience from transactional data and high-intent web activity: hand-raisers who have already shown they're in the market. Our agents match and clean every audience, and our people approve it. Then we deliver it through leading programmatic platforms. AI finds the moment. Human experience decides the message.

The right customer, found first, now in the conversation.

  1. 01

    Build

    Audiences from transactional data and high-intent web activity: hand-raisers who have already shown they're in the market.

  2. 02

    Clean and approve

    Our agents match and clean every audience. Our people approve it before anything is delivered.

  3. 03

    Deliver

    We place your message inside the AI assistants your prospects use every day, through leading programmatic platforms.

  4. 04

    Measure

    Clicks, conversions and cost per acquisition, reported against a clear benchmark.

Now enrolling pilot partners for catalog, retail, publishing and B2B brands. Limited to 5 pilot partners this quarter. Early pilot partners receive special incentive pricing.

Apply for the pilot
Client portal
OIN Flow

Every order, count, and result in one place.

OIN Flow is where our clients follow their programs from first count to final result. No more chasing status by email: see where every file stands and what it produced.

  • Live order status, from count to delivery
  • Counts and selects for every audience
  • Campaign results against the agreed benchmark
  • Delivery files and reports in one secure place
Client login Become a client

Access is by invitation for active OIN Labs clients.

How we start

One program. One problem. One measurable KPI.

No long commitment up front. We prove the value on a focused pilot, and you decide whether to expand based on the results.

  1. 01

    Name the problem

    Pick one program and the one number that matters most: response, acquisition cost, cancellations, or customer value.

  2. 02

    Run a focused pilot

    An agreed sample, a clear benchmark, and a control or holdout so the result is measured, not assumed.

  3. 03

    Decide with evidence

    If the pilot clears the success threshold we agreed on, we scale it. If it does not, you will know exactly why.

We have skin in the game.

Qualified pilots can run on a performance basis: if the data doesn't beat the benchmark we agree on, you pay nothing for the data.

Acquisition intelligence review

Find the gap between your data and your next customer.

Tell us what you want to improve. We will review your acquisition strategy and channel mix, your customer and prospect data, and your lead freshness and fit, then tell you where the opportunity is.

Prefer to pick a time? Book an intro call or email info@oinlabs.ai

"We take on a select number of client relationships so we can stay closely involved, from understanding the business and selecting the audience to reviewing results and refining the next campaign. Every engagement begins with a personal conversation, a clear objective, and direct access to me."

Fred Onemma, Chief Executive Officer and Founder